Some users can block images by controlling their inbox settings. If the problem persists and the image dimension and format are correct, try clearing your cache or with a different browser.Ĭheck out our blog on How to Use GIFs with Email Marketing. Please, try changing, shortening, or taking out special characters from the name. If that is the case, you will see an error message. Sometimes special characters or a file name that is long may not allow your image to be uploaded. To know more about supported image formats, click here. If the image is larger than 5 MB it will not be accepted.īenchmark supports JPEG, JPG, PNG, and GIF image formats. Suggestions: Stock images, Alt Text, Using the correct size and format.What happens if I delete my image from my image gallery or host.To prevent image display problems, we highly recommend you send test emails before sending to your entire contact list and also use the Inbox Checker feature.
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